Terms of service

Welcome to Maison Benna. Please read these Terms of Service ("Terms") carefully before using our website, www.maisonbenna.com.au ("Site"). By accessing or using our Site, you agree to comply with these Terms. If you do not agree, please do not use our Site.

1. General Information

Maison Benna is an Australian-based luxury e-commerce store specializing in designer furniture and decor items. We provide exclusive products for high-net-worth individuals and those who appreciate high-quality, curated pieces.

2. Eligibility

To purchase products from our Site, you must be at least 18 years old and have the legal capacity to enter into binding contracts. By placing an order, you represent and warrant that you meet these requirements.

3. Ordering & Payment Terms

3.1 Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel any order if we cannot fulfill it.

3.2 Pricing & Payments: Prices displayed on our Site are in AUD and include applicable taxes. We accept various payment methods, including Visa, MasterCard, and PayPal. Payment must be received before order processing.

3.3 Errors: While we strive to ensure accurate pricing and information, errors may occur. In the event of a pricing or product description error, we reserve the right to cancel or refuse any order placed for that item.

4. Shipping & Delivery

4.1 Delivery Terms: Orders will be delivered via post or courier, and shipping costs are calculated at checkout. Delivery times are estimates and may vary. Maison Benna is not liable for delays beyond our control.

4.2 Delivery Requirements: A signature is required upon delivery. We do not ship to PO Boxes or freight-forwarding addresses. For details, see our [Shipping Policy].

5. Returns, Refunds & Exchanges

Please review our [Refunds and Exchanges Policy] for information on returning goods and requesting refunds. Maison Benna does not offer refunds for change of mind or incorrect selection.

6. Product Descriptions & Accuracy

We make every effort to display accurate product information, including descriptions, images, and colors. However, slight variations may occur. Maison Benna does not guarantee that the colors, materials, or dimensions viewed on your screen will exactly match the physical product.

7. Intellectual Property

All content on this Site, including text, images, graphics, logos, and design elements, is the property of Maison Benna or our licensors. You may not reproduce, modify, distribute, or exploit any content without express written permission from Maison Benna.

8. Privacy Policy

We value your privacy. By using this Site, you agree to our collection and use of your information as outlined in our [Privacy Policy]. We do not share your personal information with third parties except as necessary for order fulfillment and payment processing.

9. Limitation of Liability

To the fullest extent permitted by law, Maison Benna, its employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from the use of our Site, products, or services. Maison Benna’s liability is limited to the amount you paid for the product that is the subject of the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Maison Benna, its employees, agents, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of our Site or breach of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Australia. You agree to submit to the exclusive jurisdiction of the courts in Australia.

12. Changes to Terms

Maison Benna reserves the right to modify these Terms at any time. We will update the "Last Updated" date and notify you of significant changes. By continuing to use our Site after such updates, you accept the modified Terms.

13. Contact Information

If you have questions regarding these Terms, please contact us:

Maison Benna
Email: admin@maisonbenna.com.au
Address: 132a Hare Street, 6430 Lamington, WA

Last Updated: 7th of November 2024